Reboot Schedule Plugin Archives - SankalpIT - Plugins for Automate

How to Restore ConnectWise Automate Database

SankalpIT — Mon, 17 Aug 2020 10:56:44 +0000

Quick Overview of This Blog

It is essential for your business to have backups of your IT environment. Lost data can cause a noteworthy emergency, lost income and extremely unhappy customers.

How ConnectWise Automate does backup of database?

You must be interested to know how ConnectWise Automate does the backup of database.

Steps to Restore ConnectWise Automate from Backup

Prerequisite

Make sure you logged in as Administrator to Connectwise Automate (formerly LabTech) server.
Download: All Batch and Powershell Scripts that are used in this article.
Make sure you have backup file that you want to use for restoring the ConnectWise Automate.
Make sure you know rootPassword of MySQL. Navigate to HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Automate\Setup registry key and copy the password that given in “ RootPassword ” value.

See screenshot.

Note :

Know to location of my.ini file. Open the properties of LabMySQL service and look at the path of Path to executable .
Open the my.ini file in notepad and find “ basedir ” variable.
Open explorer and navigate to value of basedir variable and then open bin folder.
There, you can see “mysql.exe” file. Hold shift key and right click on “mysql.exe” file and then click on “Copy as path”.

See screenshot.

Stop ConnectWise Automate Critical services

1. Stop all the following services.

LabMySQL (LabMySQL),
ConnectWise Automate Database Agent (LTAgent),
ConnectWise Automate Monitoring service (LTService) ,
ConnectWise Automate Monitoring Service Checkup Util (LTSvcMon),
ConnectWise Automate Redirector Service (LTRedirSvc).

Use the following Powershell command to stop ConnectWise Automate critical services

Get-service LabMySQL,LTAgent,LTService,LTSvcMon,LTRedirSvc | ?{$_.status -eq 'running'}|stop-service

Unzip ConnectWise Automate databse “Structure” and “Data” to “Labtech.1” folder on your desktop!

Create a New folder on your desktop and rename it LabTech.1
Navigate to the C:\Program Files\LabTech\Backup folder
And right-click on the most recent backup file, Labtech.1
And select ExtractAll zip file’s content in recently created folder Desktop\LabTech.1\
Now, navigate to the C:\Program Files\LabTech\Setup directory
Copy the following files and paste them in C:\Users\Administrator\Desktop\LabTech.1\ folder

Delete logs files and a folder

Open to C:\Program Files (x86)\LabTech\mysql\data folder and delete the following log files and a folder.

labtech (a folder).
ibdata1, ib_logfile0 and ib_logfile1 log files.

Re-create ConnectWise Automate database

Before proceeding further, Please make sure LabMySQL is running. If not, open the command prompt and run the following command.

Download File: Start LabMySQL Service.bat
net start LabMySQL

Now, you need to drop “ConnectWise Automate” database and create it again.Use the following batch script to recreate MySQL database called “LabTech”. Replace ProvideYourPasswordHereWithoutQuotes with root password in the following script.

Download File: Drop and Create LabTech Database.bat
@echo off

SET rootuser=root
SET rootPassword=ProvideYourPasswordHereWithoutQuotes
SET MySQLexe=”c:\program files (x86)\labtech\mysql\bin\mysql.exe”

%MySQLexe% –user=%rootuser% –password=%rootPassword% –execute=”drop database labtech;”
Echo ……………….Dropped ConnectWise Automate Database………………
Echo.
pause > nul
Echo ……………….Creating ConnectWise Automate Database……………….
Echo.

%MySQLexe% –user=%rootuser% –password=%rootPassword% –execute=”create database ConnectWise Automate;”

Echo ConnectWise Automate Database has been created successfully……………….
echo.
pause > nul

Import ConnectWise Automate database structure

After re-creating database, you need to import MySQL “Tables”, “Views”, “Triggers” and “Procedures” into database. Use the following batch script.

Download File:
Import Structure to Database.bat
@echo off

SET rootuser=root
SET rootPassword=ProvideYourPasswordHereWithoutQuotes
SET MySQLexe=”c:\program files (x86)\labtech\mysql\bin\mysql.exe”
SET sourceFolder=%USERPROFILE%\Desktop\Labtech.1

%MySQLexe% –user=%rootuser% –password=%rootPassword% -b labtech < “%sourceFolder%\DBaseTable.sql”
echo.
Echo ……………….Imported LabTech Tables structure………………
Echo.

%MySQLexe% –user=%rootuser% –password=%rootPassword% -b labtech < “%sourceFolder%\DBaseViews.sql”
echo.
Echo ……………….Imported LabTech Views………………
Echo.

%MySQLexe% –user=%rootuser% –password=%rootPassword% -b labtech < “%sourceFolder%\DBaseTrigger.sql”
echo.
Echo ……………….Imported LabTech Triggers………………
Echo.

%MySQLexe% –user=%rootuser% –password=%rootPassword% -b labtech < “%sourceFolder%\DBaseProc.sql” echo. Echo ……………….Imported LabTech Procedures……………… Echo. Echo ——————— Press any key to Exit———————- Pause > nul

Import ConnectWise Automate Database data

Now, we need to import data in LabTech database. Use the following batch script for that.

Download File: Import Data to Database.bat

@echo off

SET rootuser=root
SET rootPassword=ProvideYourPasswordHereWithoutQuotes
SET MySQLexe=”c:\program files (x86)\labtech\mysql\bin\mysql.exe”
SET sourceFolder=%USERPROFILE%\Desktop\Labtech.1

FOR /f %%a IN (‘dir /b %sourceFolder%\*.sql’) DO “%MySQLexe% –user=%rootuser% –password=%rootPassword% -b labtech < “%sourceFolder%\%%a” Echo. Echo ……………….Imported LabTech data in database……………… Echo ——————— Press any key to Exit———————- pause > nul

Log in to the
Control Center
and verify that all agents are there, and then wait approximately 10 minutes for
the agents to begin to check in

The post How to Restore ConnectWise Automate Database appeared first on SankalpIT - Plugins for Automate.

Reboot Schedule Plugin for ConnectWise Automate

SankalpIT — Thu, 06 Aug 2020 10:54:01 +0000

Quick Overview of This Blog

The Reboot Schedule Plugin (Version 12) is used to manage the reboot schedules based on the local time zones of the machines deployed in the Automate system.

Normally, the machines used to get reboot based on the time zone of the ConnectWise/Automate Server. With the latest release, the Reboot Schedule Plugin has been updated to handle additional concerns like hiding reboot schedule tab on a group.

Click below for the download link Download Now!

Requirements

Installation Procedure:

Installation of the Plugin:

There is a Link Library known as .dll file. Follow the instructions below to install the .DLL file to your LabTech System.

Installation is simple and is done directly from your workstations or LT servers desktop. You only need to install the .dll one time, have all console users log out and back in to get the updated plugins once installed.

You will need to unzip the downloaded package and extract the .dll file to a location you can browse with your desktop system. You must unblock the .dll before trying to install it. To unblock right-click the .dll file and select properties. On the main properties page select the unblock button if one exists.

If not already open, open your LT/Automate control center and navigate up to the [Help] menu where you will find the Plugin Manager.

Now select the Advanced -> Manage Plugins -> Add Plugin menu and browse to the DLL file you extracted and select it.

You will be presented with the plugin registration window, select Save and Close.

Now back on the main screen you will find the Reboot Schedule Plugin for ConnectWise Automate plugin in your list of available plugins but it is not yet activated. Right click on the plugin and select Enable.

Once enabled, If it is not already restarted database service of LabTech/Automate server, we can reload the Database Agent service from plugin manager. See following screenshot.

Now, a prompt will show up asking you to restart the database agent. Enter YES.

Then, the database agent will restart.

Now reload the Automate Control center, this will load the new plugin on the relaunch and you are all ready to get started.

To check if the Reboot Schedule Plugin is working fine, just verify that in the Plugin Manager->Enabled Plugins, the [DBLoaded] and [IIS Loaded] columns are green check marks.

Configuring Reboot Schedule Plugin

Time zone Setup:

Now, it’s possible to reboot machines according to their local time (not LabTech server time).
Reboot Schedule Plugin supports time zone compensation and hence very handy with new patch manager too.
. To know Connectwise Automate server’s time zone, run the following command in MySQL Yog (Download MYSQL Yog URL is given above).

SELECT `TimeZone` FROM `labtech`.`computers` WHERE `ComputerID` = 1

LABTECH 10.5, 11
Dashboard->Config->Properties-> LabTechServerTimeZone.

LABTECH 12
System-> Dashboard-> Config-> Configurations-> Properties-> LabtechServerTimeZone

The timezone’s value can be inserted using following MYSQL Command:

UPDATE `labtech`.`properties` SET `Value` = 'EnterTimeZoneValueHere' WHERE `Name` = ' LabTechServerTimeZone ' ;
Example:
UPDATE `labtech`.`properties` SET `Value` = '-5' WHERE `Name` = ' LabTechServerTimeZone ' ;

Setup Maintenance Mode:

There are two properties that control maintenance mode and its duration. They are called MaintenanceMode and MaintenanceModeTime respectively.

MaintenanceMode:-

MaintenanceModeTime:- Default value is ‘30’ mins.
1. You may find these properties under:

LABTECH 10.5, 11
Dashboard->Config->Configurations->Properties->MaintenanceMode.
Dashboard->Config->Configurations->Properties->MaintenanceModeTime.

LABTECH 12

System-> Dashboard->Config->Configurations->Properties->MaintenanceMode.
System-> Dashboard->Config->Configurations->Properties->MaintenanceModeTime.

You can also update these properties’ value by using following MYSQL Commands:

UPDATE `labtech`.`properties` SET `Value` = '2' WHERE `Name` = ' MaintenanceMode ' ;
UPDATE `labtech`.`properties` SET `Value` = '60' WHERE `Name` = ' MaintenanceModeTime ' ;

How to Configure Reboot Schedule on Group:

Group Screen: This is a screen where you can make a schedule to reboot the machines by your choice. You can use multiple schedules for one group. There is an option to save Notes.

1. Check the checkbox called “Enable Reboot Schedule” to make sure that you want to make a schedule.

2. Disable timezone compensation: If this checkbox is checked that means you want to reboot machines according to LabTech server’s timezone.

3. Reboot Schedule for Today Only: Go with this procedure if you would like to reboot machines in current day. Like if you would like to reboot the machine at your night time you can use this schedule. Once the specified schedule is gone, the procedure will get disabled automatically.

4. Reboot Schedule on Weekly Basis: Select this procedure if you want to reboot machines on a weekly basis. You will have to choose

Week(s) of the month,
Day(s) of the week,
And finally, time to reboot.

5. Reboot Schedule on Date of this Month: Choose this option if you would like to reboot the machines on date of each month.

6. Reboot Schedule on Day(s) of Month: Choose this procedure if you would like to reboot your machines at a specific day(s) of each month.

7. Reboot Schedule on Last day of Month: Choose this procedure if you would like to reboot your machines on the last day of each month.

To view Reboot Schedule and History of reboots:

LABTECH 10.5, 11
Click on View->Reboot Schedule Overview.

LabTech 12:
Tool-> Reboot Schedule Overview

The post Reboot Schedule Plugin for ConnectWise Automate appeared first on SankalpIT - Plugins for Automate.