STREAMLINE AUTOMATE PROJECT

Get Automate Streamlined in
Just 45 days!

YOU WILL GET ADDITIONAL 15 DAYS TO REQUEST ANY CHANGE!

STREAMLINE AUTOMATE PROJECT

COMPREHENSIVE IT SERVICES INCLUDE

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  • What is Lorem Ipsum?

    it is a long established fact that a reader will be distracted by the readable content of a page when looking at its layout. The point of using Lorem Ipsum is that it has a more-or-less normal

  • What is Lorem Ipsum?

    it is a long established fact that a reader will be distracted by the readable content of a page when looking at its layout. The point of using Lorem Ipsum is that it has a more-or-less normal

  • What is Lorem Ipsum?

    it is a long established fact that a reader will be distracted by the readable content of a page when looking at its layout. The point of using Lorem Ipsum is that it has a more-or-less normal

What are the main areas included?

BRANDING

  • We brand your Control Centre.
  • We brand your agents.
  • We brand your reporting.
  • We brand your ScreenConnect portal.
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ConnectWise Automate BRANDING
NETWORK PROBE SETUP

NETWORK PROBE SETUP

  • We will configure network probe on each location.
  • We make sure it is actually detecting deploying the agents on the network.
  • We do make sure each location’s domain environment has Automate Agent installed.
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PATCH MANAGER SETUP

  • We audit your existing patch management setup.
  • We audit each client’s existing patch score.
  • We configure the Patch manger.
  • We setup patch approval policies according to the best practices.
  • We make reboot policies for you.
  • We configure your existing 3rd party solution to install and update 3rd party applications.
PATCH MANAGER SETUP
ConnectWise Automate SERVICE PLAN SETUP

SERVICE PLAN SETUP

  • In one call, we will understand all of your offerings/Service plans, so be prepared and keep your service plan ready to discuss.
  • We configure them in the Automate in a way, so that the right customers get the right services.
  • We also make sure the jobs that Automate performs with automation has a ticket with proper notes and time entry.
  • Just click to view your currently configured SLAs in Automate with OnePlace Manager, a plugin by SankalpIT, available for the customers only.

Automate Core Setup and Database Tuning

  • We fulfill the prerequisite for the Automate that requires it to work efficiently.
  • Automate server performance check.
  • We audit the current system and rectify the problems.
  • Update your MySQL server to the current recommended version.
  • We perform DB tuning. We fix broken stuff. IIS Server configuration.
Automate Core Setup and Database Tuning

ONBOARDING SETUP

  • Verify: The onboarding is enabled and what it has to offer Verify and where it is not applied.
  • Verify: Default deployment scripts, and if we find the Verify problem, then we fix it.
  • Verify: Verify server roles are being detected correctly.
  • Verify: Agents are coming to offering groups. Customize Verify the Onboarding policy as per the requirements.
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AUTOMATE MIGRATION, UPGRADE AND UPDATE

  • We Install, Migrate, Upgrade, And Update Automate Server for you.
  • We can help you in Networking to ensure Automate is working perfectly.
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ConnectWise AUTOMATE MIGRATION, UPGRADE AND UPDATE

MFA SETUP

  • We ensure that multi-factor authentication is in place. If it is not, we will set up it for you on automate and screen connect.
  • And we will provide proper documentation to follow for future usage.
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TEMPLATE MANAGEMENT

  • We develop alerting templates to standardize monitoring flow.
  • We remove unnecessary alert templates to clean the system.
  • We customize Agent templates.
  • We take care of Probe Templates.
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TEMPLATE MANAGEMENT
Documentation of ConnectWise Automate

Documentation

  • We document every change we made to your Automate.
  • We document what script we developed and how it works.
  • We document which types of alerts and where they are being sent by which monitors.
  • We put docs in your ITGlue or other document management software that you use.
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Improvement in Monitoring.

  • Your techs deserve to have meaningful tickets to work on, that’s what our target with Monitoring Improvement.
  • We eliminate the un-necessary alerting.
  • We make Automate to produce only genuine alerts.
  • We utilize the real power of the Ignite bundle and bring it in use, so it makes a significant difference to your MSP.
  • We improve all monitoring areas in your Automate system. The domain that would be perfected including, but not limited to:
  • Offline Monitoring.
  • Service Monitoring.
  • Hardware Monitoring.
  • Event Monitoring.
  • Disk Monitoring.
  • Antivirus Monitoring.
  • Backup Monitoring.
  • Patch Monitoring.
  • Performance Monitoring.
  • Application Monitoring.
  • File Monitoring.
  • Website Content Monitoring.

READ MORE…

Improvement in Monitoring.
INTEGRATION and PLUGIN MANAGEMENT

Plugin Management

  • We configure Ignite Management Packs for role based monitoring.
  • We configure virtualization manager.
  • We configure report center.
  • We configure AV plugin.
  • We configure Backup Plugin.
  • We setup Automate integration with 3rd party softwares.
  • We manage your ConnectWise Manage plugin, and make both platform sync clients, contacts, assets, and tickets in between them.
  • We configure Automate to send tickets to right board with right priority, and information.
  • We configure ScreenConnect Plugin and resolve issues in between both platforms.
  • We make sure ScreenConnect is protected with 2fa.
  • We integrate SC with O365.
  • We make sure end-users/techs are able to access assigned machines ScreenConnect portal.
    We will setup any other 3rd party plugin for you!

READ MORE…

How It Works

GET A IT SOLUTIONS QUOTE

Please contact our team or complete the form below. A representative will contact you shortly.

  • Let’s Talk

    We’ll chat about your business, how you use technology, and what you want to get out of IT.

  • Choose Your Plan

    If we’re the right fit, you’ll choose the IT service agreement that works best for your organization.

  • Start Your IT Experience

    Within days, you’ll be experiencing IT like never before.


Patch ManagementBackup Management