Labtech v12 Patch 1
Important Information
- Patch 1: This patch for Automate 12 has been officially released as of January 17, 2018.
- New Version: After this latest patch update, your Automate Control Center will get updated to version 12.0.255. For detailed instructions about locating the specific version of Automate you are currently using, Please refer to Determining the Current ConnectWise Automate Version/Licensing
- If you are facing some cmmon issues, you can Contact us anytime to get instant support or help. You may also see a list of current known issues and their statuses on ConnectWise Automate website by clicking here.
Enhancements
Alphabetical Sorting of the Computer Management Screen
When right-clicking on the Plugins icon in the Computer Management screen, the list of plugins will now be sorted alphabetically.
Maintenance Mode
To ensure full compatibility and functionality in Automate v12, Maintenance mode has been updated. The user can specify the purpose of the maintenance mode using a new Reason field. This reason field is also handy in additional maintenance mode settings in the Patch Manager.
Windows Version in Patch Manager
There is a Device Screen of the Patch Manager where the Version and Servicing Option of applicable devices with Windows operating systems will be displayed. Moreover, the Patch Manager will be further able to install Windows 10 feature updates.
Patch Installer Documentation Link
The documentation link for SSL requirements in the patch installer has been corrected so as to direct to the correct documentation page.
Software Tile
Initially, there was a confusion when an application was added to both the white list and the blacklist. That issue has been resolved and from now on any such application will be considered blacklisted.
Issues Addressed
Ticket #2828313:
When navigating agents with cursor keys and then using redirector from menu, wrong machine.
Ticket #2835670:
Menu button on keyboard displays previous right click menu and not currently focused item
Ticket #2884143:
Apostrophes in ticket responses being converted to other ascii characters
Ticket #8121238:
An issue has been addressed that was causing the Change Location screen to list locations in non-alphabetical order for some users.
Ticket #8232819:
Corrected an issue to allow Maintenance Mode capability to handle overlapping time frames. Additionally, addressed an issue where scheduled maintenance windows could cause manually entered single-use windows to be ignored.
Ticket #8238251:
Addressed an issue that was preventing a user from copying scripts to a script folder named ‘Network’.
Ticket #8421181:
An issue has been corrected that was incorrectly prompting a user for confirmation twice when attempting to delete a computer.
Ticket #8424723:
Corrected an issue that was causing the Patch Manager Maintenance Mode settings to not apply or respect the alerting/scripting engine in some instances.
Ticket #8428345:
Addressed an issue to ensure that when editing a template, the Active Menus list under the Tray Menus tab should reflect the actual menu order as set in the template.
Ticket #8646536:
Corrected an issue that was causing the Navigation Tree to appear blank when attempting to delete multiple contacts.
Ticket #8755399:
An issue has been corrected that was causing the Search ID to be appended to the search name if you had renamed a search while the Show ID’s option was selected.
Ticket #8767023:
Addressed an issue that was causing the Patch Manager to not detect updates if they were not currently selected in the Windows Update screen.
Ticket #8965172:
Corrected an issue that prevented the deletion of a Network Device from an Advanced Search.
Ticket #8984384:
Corrected an issue where renaming a group outside the Patch Manager would not correctly reflect the new group’s name in the Patch Manager.
Ticket #9021101:
Addressed an issue that was causing some agent names to duplicate after the Resend Inventory command was sent in some circumstances.
Ticket #9110668:
Corrected an issue that was causing the right-click Edit Group functionality to select incorrect groups in some circumstances.
Ticket #9164765:
Fixed an issue that was preventing the copying of permissions when using the Navigation Menu.
Ticket #9183315:
Corrected an issue that was causing the Software Inventory command to work as intended on systems with lengthy software lists.
Ticket #9201538:
Addressed an issue to ensure that location information is editable under the use of a non-US time zone designated workstation in the Control Center.
Ticket #9272782:
Corrected an issue to ensure that when the ‘Stop Collection after this device’ option is selected and saved for a collection template, editing, unchecking and saving will clear the Terminates column for the edited collection template.
Ticket #9390424:
Fixed an issue that was causing the reboot prompt to not appear and thus cause some workstations to reboot at incorrect times.
Ticket #9495354:
Fixed an issue that was preventing some users with Super Admin permission from seeing computers in the main grid.
Ticket #9624158:
Corrected an issue that was preventing users from editing alert templates in the Ignite Manager.
Ticket #9666580:
Addressed an issue to ensure that special characters used in client and location names display correctly.
Ticket #9714929:
An issue has been addressed that was causing some computers with patch approvals to erroneously appear as if they were not set.
Ticket #3402063:
Advanced Search Bug – Placing date instead of string
Ticket #3411742:
Bug in ‘modify an existing project’ window
Ticket #3414468:
Reporting: Drive fragmentation score error on Server 2012 Hyper-V (3414468)