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SankalpIT Managed NOC Services

Improved Network. Quality Delivered. Cost Reduction

Well-structured and streamlined NOC services to monitor and
manage critical network operations.

Managed NOC Services

Leverages a team of specialized engineers to help you as your virtual assistants.

Our specialist ensures the comprehensive network operations management as per your unique requirements. With SankalpIT NOC services; besides the cost reduction benefit, an MSP can also get an opportunity to deliver enhanced service to his clients with existing staff only.

Our NOC engineers will work with your current team and for any MSP, this is a big relief from investing a huge chunk of finance in infrastructure and hiring dedicated resources for managing network operations.

Give Your Business a
Kick-Start Limitless Growth Deal

SankalpIT NOC services give you a chance to increase your profit margins.

It’s quite challenging for any MSP to provide top-notch network tech support services to their clients, without investing heaps of money. Joining hands with SankalpIT will make this dream come true.

Hiring SankalpIT NOC services allow you to commit your clients for delivering comprehensive network operations and instant tech support services. Our NOC technicians will work as your 24×7 back-end support to ensure you fulfill your promises. We are known for providing remote professional network operations to jumpstart the assigned jobs so that you can allocate your in-house resources to other profit-making activities.

managed noc services

Ensured Business Expansion

  • Expansion of business by adding a new virtual staff without any investment.
  • Opportunity to promise high-end networking operation services.
  • Can rely on human managed NOC services.

connectwise automate noc services

Accelerate profitability

  • Expansion of business by adding a new virtual staff without any investment.
  • Opportunity to promise high-end networking operation services.
  • Can rely on human managed NOC services.

noc services

Delivering the Services you need

  • Expansion of business by adding a new virtual staff without any investment.
  • Opportunity to promise high-end networking operation services.
  • Can rely on human managed NOC services.

Complete Network, Server and performance monitoring round the clock for high-end delivery of services to your clients.

SankalpIT NOC services are popular across the globe for being easy, cost-effective and reliable business partners. Give us chance to explain you in detail on how our NOC services can contribute in reducing network operation cost and increasing the profitability of your business.

Technical Service Desk – At Glance

Services you will get at SankalpIT Technical Service Desk

  • User Account Mgt including the creation
  • Disable or deactivate User Account
  • Creating a Network Sharing system
  • RM setup & streamlining
  • Managing Permissions on Existing Sharing system
  • File and Folder Setup & Configuration
  • File & Folder Security Mgt.
  • Resolving User Password issues.
  • Managing & Curbing “Noise Alerts”.
  • Add external hardware like Printer
  • Managing external hardware i.e. working with printer’s queue
  • Email account Configuration
  • Managing Email accounts.
  • Managing Exchange Distribution List
  • Exchange Mail Forwarding Configuration
  • Setup and Managing Mailbox Passwords
  • Taking care of Administrator Password
  • Renaming Domain Computer
  • Handling User Profile Migration
  • Disk Defragmentation
  • Complete Data Transfer Assistance
  • AD & Offsite Replication Assistance
  • Creating Multicast Scope
  • Configure DHCP Reservations & Exclusions

SankalpIT NOC Services Your Ticket to Comfort

The SankalpIT NOC acts as a virtual team sitting at remote and is available round the clock to assist you. Hiring us will ensure complete peace of mind from Network operation activities, no matter if your team is available or not. Our monitoring and managing system work in the presence and even absence of your team.

The prime working is “NOC handle alarms”, which analyze the false alarms and proceed with the fixing of the actual ones. The automated system categorizes the severity of the ticket and forwards it to concerned experts deciding on how critical the issues are.

During the off working hours, the NOC continuously monitor your client’s network and servers looking for problems. The issue noticed or arouse in these hours will be noted and the same will be populated with your concerned team when next they will be available.

NOC Services Levels at SankalpIT

Low

Response Time:
40 minutes Escalation channel: Raising a ticket by a real human with his comments.

Normal

Response Time:
40 minutes Escalation channel: Raising a ticket by a real human with his comments.

High

Response Time:
40 minutes Escalation channel: Raising a ticket by a real human with his comments.

Critical

Response Time:
40 minutes Escalation channel: Raising a ticket by a real human with his comments.

Ready for Professional NOC Service