As ConnectWise users ourselves, our team is ready to assist your business with its ConnectWise implementation, calling on our years of personal experience. Want to hear our origin story and learn more about our differentiators?

ConnectWise Certified Implementation – EpiCenter

EpiCenter uses the ConnectWise suite to run our business providing certified ConnectWise consulting and ConnectWise implementation support.

As soon as we have all the prerequisite access to your environment then we are good to go on the same following day

((For this there is a few scenarios that we ask from client’s and then we have to maintain this point graph))

We do have daily monitoring by our techs and weekly client auditing by our senior audit executives which will ensure all the client data is safe and secure.

First and foremost, you never want to go without security protection on your computer. Free Anti-Virus has very low detection rates. Give us a call and we will be happy to inform you of the latest security software we recommend and sell to all our clients for Spyware, Malware and Virus protection.

Simply put, NanoSoft Managed IT Services means we take care of your entire information technology requirement. We manage all your hardware and software sourcing, installation, technical support, and IT staffing needs. It also means NanoSoft acts as your go-to consultancy and support team, providing scheduled maintenance and upgrading of your systems, along with emergency assistance to keep your business up and running.

Cloud backup also known as Online Backup is the process where your onsite backups are transferred to an offsite server every night. The server is located in a secure data centre in Perth. Cloud Backup replaces the need for someone to take a backup home each night. It is more secure, reliable and easier to manage and monitor.

We work with each client to establish specific expectations. Our measurable service levels specify clear consequences for not living up to agreed-upon expectations.

Managed IT Services Contracts vary by provider. Some providers offer month-to-month programs, while others require a multi-year contract. Some have a very high startup cost and lower monthly, while others require a multi-year contract. Some have a very high startup cost and lower monthly, while others offer a middle of the road monthly cost and spread the cost of startup over the term of the agreement.